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Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our Customer Service Team a Customer Service Incidents profile. Its main function will be to record and solve incidents from both e-mail, WhatsApp, Web and call-center. Monitoring, planning and collection of samples from the national and International commercial network. Manage and contact the different transport agencies for shipments, collections, claims and negotiations.

The functions to be performed efficiently are:

• Record of incidents and incoming inquiries, by phone or via email
• Resolution of e-mail, Web and telephone incidents.
• Knowledge and consultation of the database of products with recurring incidents, already assessed by the quality department.
• Direct contact with the different planning and logistics areas to resolve incidents.
• Management of merchandise returns due to incidence and / or defects.
• Direct contact with “samples” to control incoming merchandise to stock – regulation and control of this according to returns.
• Billing management, both credits and charges arising from incidents.
• Order management, coming from both the order email and the incidents managed.
• Management of collections, valuation of transport companies, maintenance and control of recorded collections until merchandise is received.
• Daily review of DHL incident report.
• Daily control of incoming returns at the factory, revision and maintenance of Excel where returns are recorded in direct contact with the warehouse and logistics department.
• Weekly review of incidents in process, in collection and blocked for immediate management. Solution of possible problems that may prevent its rapid resolution.

Minimum requirements:

Experience using the Zendesk program

Languages: High level of German, and / or French

Valuable: medium-high level of English

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our Logistics team, a profile responsible for the E-Commerce order preparation operational area to the end customer, making sure to maintain a good quality level for the customer. He will be in charge of managing and preparing orders, as well as maintaining his facilities through the replacement, control and order of the E-Commerce warehouse.

We are looking for people of a collaborative nature, flexible and with a motivational attitude, with great attention to detail and who continually search for a way to do things better.

Some of the main functions of the position would be:

• Plan the daily operations to achieve the objectives.
• Prepare orders for the end customer: picking and packaging of orders from the online store.
• Pay special attention and care to the procedures of the shipments made as gifts.
• Locate and replenish the stock in the corresponding positions / locations to ensure the efficiency of this logistics area.
• Control and monitor the warehouse stock.
• Load and dispatch shipments in the corresponding transport companies.
• Control the cleaning and properly manage the merchandise in the assigned locations.
• Create the reports requested by COO (Management of the Operations and Logistics Department) and Manager of the B2C E-Commerce Department periodically through digital tools.

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate in our different Design teams, specialists in intimate design, lingerie, corsetry, swimwear… We are looking for people with a collaborative nature, flexible and with a motivational attitude, who are continuously looking for a way to do things better.

The functions to be performed efficiently are:

• Trend research.
• Business data analysis.
• Trips to fair and shopping.
• Creation of designs and prints
• Choice of color palettes and raw materials
• Creation of trend dashboards.
• Collection development.
• Creation of technical data sheets.
• Contacting and follow-up of suppliers. Trips to origin 
• Teamwork with pattern makers
• Follow-up, fitting and approval of samples
• Quality control
• Attendance at photo shoots with stylists and photographers.

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our Quality Control team a Textil Supervisor Quality Control profile. 

The functions to be performed efficiently are:

• Analyze the market and the competition.
• Analyze the target.
• Benchmarking.
• Analyze trends and sales.
• Carry out an exhaustive market research.
• Carry out strategic planning.
• Be the connecting link and create and maintain a relationship with the national and international media.
• Management of digital advertising campaigns in coordination with the Media Agency. (FB Ads, IG, Online Video, Performance, email marketing)
• Reporting. Kpi’s and ROI analysis.
• Marketing calendar.
• Professional communications.

Minimum requirements:

University Degree related to Marketing / Economics area

Postgraduate degree in e-commerce / direct sales through the internet / B2B / Digital Marketing

• High level of English essential
• Valuable knowledge of other languages

Minimum experience: more than 5 years

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our Logistics team an Invoice Specialist profile for the review of customer orders, preparation of shipping documentation, point of connection and contact with external services and billing of orders, both nationally and internationally.

• • Review of orders received from our clients, both from stores and Large Accounts. Eliminating those that may be at risk.
  • Review of the issuance sheets and correction of these in order to meet the conditions of the customers.
  • Preparation of the documentation of each shipment of the orders received by our clients.
  • Coordination of the preparation of our clients’ orders. Grouping and communicating the orders to the different internal warehouses for their subsequent preparation.
  • Generation of the appropriate documents, such as preparation of invoices, shipping documentation in accordance with the conditions of the clients and the corresponding external transport services.
  • Communication of shipments to the assigned carrier, updating the situation when there are changes, remembering assigned schedules.
  • Invoicing of orders and verification of invoices.

We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continuously seek a way to do things better.

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our Customer Service Team a Customer Service Incidents profile. Its main function will be to record and solve incidents from both e-mail, WhatsApp, Web and call-center. Monitoring, planning and collection of samples from the national and International commercial network. Manage and contact the different transport agencies for shipments, collections, claims and negotiations.

The functions to be performed efficiently are:

• Record of incidents and incoming inquiries, by phone or via email
• Resolution of e-mail, Web and telephone incidents.
• Knowledge and consultation of the database of products with recurring incidents, already assessed by the quality department.
• Direct contact with the different planning and logistics areas to resolve incidents.
• Management of merchandise returns due to incidence and / or defects.
• Direct contact with “samples” to control incoming merchandise to stock – regulation and control of this according to returns.
• Billing management, both credits and charges arising from incidents.
• Order management, coming from both the order email and the incidents managed.
• Management of collections, valuation of transport companies, maintenance and control of recorded collections until merchandise is received.
• Daily review of DHL incident report.
• Daily control of incoming returns at the factory, revision and maintenance of Excel where returns are recorded in direct contact with the warehouse and logistics department.
• Weekly review of incidents in process, in collection and blocked for immediate management. Solution of possible problems that may prevent its rapid resolution.

Minimum requirements:

Experience using the Zendesk program

Languages: High level of German, and / or French

Valuable: medium-high level of English

Specialists in the design and distribution of intimate fashion, Swimwear, Underwear, Lingerie, Leggings, Home, Socks, Hosiery and Beauty. We design collections for the whole family.  With more than 30 years of experience, we are one of the leading companies in the sector with a wide market share and product lines. At an international level, we have a presence in 42 countries. Our collections are available in more than 3,000 multi-brand stores with personalized customer service and great experience. A commercial network that continues to grow constantly. We are looking for people of a collaborative nature, flexible and with a motivational attitude, who continually search for a way to do things better. 

We need to incorporate into our People & Talent Team, In the Talent Area, a junior profile, specialist in Selection, who ensures the correct attraction and retention of talent in Ysabel Mora, fulfilling the objectives set by its Leaders.

The functions to be performed efficiently are:

• Attract and serve candidates and clients.
• Determine the professional profiles of the company.
• Detect and cover the personnel needs of all the company’s departments.
• Publish offers in the different optimal job portals for each of the positions.
• Curricular screening of the profiles that apply to the different offers or access our database through our corporate portal.
• Active search for talent in different media: professional networks, job fairs, among others.
• Update, manage and feed the human resources database with discarded or reserved candidates.
• Write and inform the resources department and the company with the corresponding reports on the status and progress of the processes.
• Carry out other administrative functions related to the position and the department. Responsible for the reservation of rooms, restaurants, travel and transportation.
• Carry out the welcome process – Onboarding of the new incorporations.
• Define the DPTs or Job Descriptions of new positions, and update the DPTs of existing positions if necessary.

Minimum requirements

Professional training, University Degree, and / or Higher Degree Training related to Economics / Labor Relations / Human Resources / Psychology, among other studies related to the position.

Essential intermediate – high level of English.

Valuable knowledge of other languages.

We need to incorporate into our Logistics team a Warehouse Specialist profile to ensure an efficient operation of the management and preparation of orders and loading and unloading. 

Its main functions would be the following: 

• Preparation of orders received by our clients. 
• Loading and unloading of the merchandise. 
• Replenishment of good in their corresponding place. 
• Inventory realization. 
• Use of forklifts and related tools 

Requirements: 

• Studies of Compulsory Secondary Education. 
• Minimum experience of at least 1 year. 
• Experience in order preparation. 
• Experience in loading and unloading. 

We need to incorporate in our Purchasing department a Merchandiser profile with mixed location between Bangladesh and Xàtiva (Valencia) with the aim of ensuring the timing and quality of the entire product development cycle. 

The functions to be performed efficiently are: 

• Track orders, production and shipments to ensure that products can be produced with the required technical specialties. 
• Ensuring that innovation targets, global sourcing strategies, cost, quality, safety and terms of engagement requirements are met during the product production process. 
• Ensure that production deadlines are met. 
• Manage the new supplier process. 
• Work closely with suppliers to understand the capacity of their factories. 
• Work with vendors to ensure that samples are shipped correctly. 
• Manage change requests to ensure orders and shipments are managed accordingly and updated in the relevant systems in a timely manner. 
• Liaise with the purchasing, product and quality team on all approvals. 
• Follow the procedures and processes set by Ysabel Mora and always act with integrity and diligence. 
• Convey our values to the different suppliers. 
• Manage one’s time and resources effectively using the resources and equipment available. 
• Find solutions for continuous improvement. 
• Report on actions taken and escalate process problems. 
• Detect problems during the production cycle. 

Minimum requirements: 

• University Degree, Engineering or Technical Degree, related to the field of Computer Science, Textile Engineering, Production Technician. 
• Higher Vocational Training Cycle related to the aforementioned. 
• Textile Master’s Degree. 
• Level of English. 
• Minimum experience of 1 year in a similar position. 

Knowledge of: 

• Quality Inspections 
• Reporting 
• Administrative Skills 
• Office Suite + Excel 
• Strategic vision 
• Analytical skills 
• Communication 
• Results oriented 
• Initiative 

We need to incorporate into our team a profile of Logistics Warehouse Manager in the Planning and Logistics Department, with the aim of coordinating and controlling the daily operations of the goods entry, replacement, storage and picking processes, as well as leading the supervisors to optimize both the warehouse space and the efficiency and effectiveness of the tasks of the operators to fulfill the orders. 

Its main functions would be the following: 

• Create a good warehouse team, managing supervisors and operators on a day-to-day basis. 
• Must supervise, guide and assign responsibilities to the warehouse professionals (storage tasks, order preparation, cleaning, etc.). 
• Collaborate with area management to train/evaluate the performance of each operator and check that they are working correctly. 
• Verify that operators comply with risk prevention regulations. 
• Supervise the warehouse facilities and equipment to check that they are safe. 
• Make decisions in the event of unforeseen situations in daily operations. 
• Implement the operations plan set by the planning management. 
• Responsibility for the monitoring of the goods together with the supervisors, leading the periodic inventory process and auditing the results of the supervisors. 
• Lead seasonal changeover operations and transfers between locations. 
• Control the use of space to detect lack of space or possible inefficiencies in the different areas of the warehouse. 
• Analyze the flows of people/machines in the warehouse to propose improvements in routes. 

We need to incorporate in our team a Financial Controller and Internal Auditor profile to ensure the financial control and supervision of the company, assuming responsibilities for the financial management and external and internal audit of the company, reporting directly to the Chief Financial Officer. 

The functions to be carried out efficiently and in a timely manner include: 

• Participation and creation of the internal budgetary control. 
• Creation and control of the company’s internal, general and departmental budgets. 
• Monitoring and identification of deviations and proposals for corrective measures on budgets. 
• Development and participation in internal control. 
• Control and participation in ensuring compliance with the company’s financial and accounting obligations. 
• Analytical optimization. 
• Management of the requirements of external audits. 
• Creation of and participation in internal audits of the company. 
• Detection of errors, deviations and areas for improvement from an economic point of view. 
• Sending and reporting to the Chief Financial Officer. 
• Financial management related to risks. 

Knowledge in: 

• Auditoría Interna. 
• Servicio al cliente (interno/ externo). 
• Contabilidad. 
• Gestión financiera. 
• Riesgos. 
• Paquete Office. 

We need to incorporate in our team Phyton (Odoo) Developer – Reporting specialists reporting directly to CIO, with the aim of developing software solutions to the requirements established by the company through the Phyton language, in addition to developing Odoo reports and possible connection with BI tolos 

The functions to be carried out efficiently and in a timely manner include:  

• Knowing how the different reporting tools work in Odoo, their programming and customization. 
• Connection of BI tools with Odoo. (Valuable) 
• Programming of reports that can be extracted through these tools. 
• Documentation of the manuals for obtaining reports. 
• Training to the rest of the departments in the obtaining of reports through Odoo (costs, profitability, invoicing, sales…). 
• Using the Phyton language, build or adapt classes, modules or other pieces of software. Reuse existing components by integrating them with your own code. 
• Manage and configure the different modules in Odoo. 
• Database management. SQL programming. 
• Manage migrations between Odoo versions. 
• Documenting programs according to standards. Both with functional and architecture documents, as well as with comments in the code itself. 
• Research new technologies, comply with defined processes and propose improvements. 
• Work directly with developers and product managers to conceptualize, build, test and realize products. 
• Gather functionality requirements and translate those needs into elegant functional solutions. 
• Use of repositories for source code maintenance. 
• Management of virtual auxiliary servers or containers. 

We need to incorporate in our team a Senior Graphic Designer – Product. We are looking for people with a strong fashion orientation, creative, responsible, dynamic, flexible and with good teamwork skills. You will have to identify with the essence and style of our firm. 

The functions to be carried out will be the following: 

• Research of the trends that will define and mark each season. 
• Analysis of commercial data. 
• Trips to trade fairs and shopping. 
• Creation of graphic designs, prints, among others. 
• Choice of colour palettes and selection of primary materials. 
• Creation of trend panels. 
• Collection development. 
• Creation of technical data sheets. 
• Contact and follow-up with our suppliers. Trips to suppliers. 
• Teamwork with pattern making for the elaboration of samples. 
• Follow-up, fittings and approval of samples. 
• Attendance at photo shoots with stylists and photographers. 

English: high level. 

High knowledge of: Adobe package (Illustrator CC and Photoshop) and Office package. Mac environment. 

Minimum experience of at least 3 years in a similar position. 

Ability to work in a coordinated team. 

Availability to work and travel. 

We need to incorporate in our Design team, a Swimwear Product Technician & Patternmaker profile, where its main functions would be the following: 

• Make the complete technical data sheets for the products. 
• Technical drawing of the garment on a plan. 
• Defining the measurements of the garments, with their scales and tolerances. 
• Track samples throughout the product cycle for their approval. 
• Receive and check samples. 
• Ensure that the prototypes developed are correctly adapted to all sizes. 
• Work together with the quality department for the confirmation of the different patterns. 
• Contact international suppliers directly. 

Other functions: 

• Support in the creative development of the collections. 
• Attending photo shoots. 
• Travel to international suppliers. 
• Participate in shopping/fairs/events. 
• Presenting collections. 

We need to incorporate in our different Design teams, specialists in intimate design, lingerie, corsetry, swimwear… We are looking for people with a collaborative nature, flexible and with a motivational attitude, who are continuously looking for a way to do things better. 

Its main functions would be the following: 

• Trend research. 
• Business data analysis. 
• Trips to fair and shopping. 
• Creation of designs and prints 
• Choice of color palettes and raw materials 
• Creation of trend dashboards. 
• Collection development. 
• Creation of technical data sheets. 
• Contacting and follow-up of suppliers. Trips to origin  
• Teamwork with pattern makers 
• Follow-up, fitting and approval of samples 
• Quality control 
• Attendance at photo shoots with stylists and photographers.